We (Hexagon IT Solutions) are fully committed to respecting your privacy and shall ensure that the personal information provided by you will be safe with us. This privacy policy sets out the information practices, with respect to the use of our Application and Website, including the type of information collected, how the information is collected, how the information is used and to whom it is shared. The website and mobile Applications are jointly referred to as the Platform. References to “you” or “your” in this Privacy Policy refers to the User and this Platform whether or not you access the services available on the Platform or consummate a transaction on the Platform. References like “We”, “Our” and “Us” will mean Hexagon IT Solutions.
Definitions
“App(s)” shall mean application.
“Device(s)” shall mean Mobile Phones (Android and iOS)
“Personal Information” refers to any information provided by the User or the Subject Data that can be used to Identify, Contact and Locate the User(s) to whom such information pertains including, but not limited to, Name, Address, Mobile Number, and Email Address disclosed by you in relation to the services on the Platform.
“Sensitive Personal Data or Information” consists of information relating to the following:
“Third Party” is referred to anyone apart from you or us.
Personal information provided by you in relation to the registration process:
In order to provide you a safe, efficient, smooth, and customized experience and in order to take advantage or certain features available on the Platform, but not limited to, accessing and uploading Reviews, Public Forums, and taking part in Surveys, Watching videos to gain points/coins, you will be asked to provide personal details online. In the event, you register with us. You will also be asked to choose a User ID and Password in order to identify yourself during future uses of the Platform.
If you permit the App to access your Address Book/Contacts on your device through the permission systems used by your device, we may access to store contacts, Names and Information from your Address Book to facilitate any form of interactions through our services.
Security:
We strive to ensure the security, integrity and privacy of your personal information and protect your personal information against unauthorized access and unauthorized alternative, disclosure or destruction.
We are not responsible for any breach of security or of any actions of any third party that receive your personal information.
Notwithstanding anything contained in this Privacy Policy or elsewhere, we are not responsible for any loss, damage or misuse of your personal information, if such loss, damage or misuse is attributable to a Force Majeure Event.
Changes in Privacy Policy
We may change this Privacy Policy from time to time. If we make any material changes to this Privacy Policy and in the manner, we treat your personal information, we will provide you notice through your email address or phone number. Your continued use of services after such notice constitutes your consent to the changes. You are encouraged to check this Privacy Policy regularly for the latest updates to our privacy practice.
Additional Privacy Policy Details:
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We do collect credit card information, but did not know PCI compliant scans are now required.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that we allow third-party behavioural tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day
We will notify you via phone call
• Within 1 business day
We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individual have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We collect your email address in order to:
• Send information; respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@hexagonitsolutions.com and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us via support@hexagonitsolutions.com.